FREQUENTLY ASKED QUESTIONS

 Q. Can I collect the item from you in person.

A. Although our office is in Swindon, we are not insured  as a retail outlet and therefore keep no stock there. We have other stores locations in various parts of  Swindon and provide a rapid delivery service with Royal Mail and various other courier services.   

Q. If I buy more than one item, can I have shipping costs Reduced.

A. We provide a one shipping charge no matter how many how items are ordered.

Q. What if I ordered the wrong part.

A. Replacement can be made, the only charge would be postage and any extra cost if the correct item costs more , we would charge the difference. If we sent you the wrong item , we will make arrangements  to replace immediately. 

Q. Can I pay cash on delivery

A. No sorry, we do not provide this service for security security reasons, you can pay by a range of methods including Paypal, Nochex, Credit Cards, Debit Cards, Bank    Transfers, UK Cheques, Postal Orders.

Q. Can I have a monthly account with you.

A. We endeavour to keep our prices low for all customers so we prefer not to provide this facility, we have found it generates unnecessary costs, which in turn affect our  prices. 

Q. What if it does not arrive.

A. We inform you by email or phone when your order is sent, all orders over £30.00 are sent either signed for or special delivery. In the unlikely event your item isn’t delivered, we ask you to contact us, we will then make the necessary arrangements to send out      replacements. 

Q. What if it’s damaged

A. We will send out replacements as soon as possible. 

Payment.

1.  Credit or Debit cards.

2.  Paypal

3.  UK Cheques.

4.   UK Postal Orders.

5.  Nochex

6. Bank Transfer   Please contact us for further info

7.  Just add the items you require to the basket and then checkout when ready to pay.